Legal
Delete your DriveOps account
If you are using the DriveOps mobile app or web platform and would like your account deleted or specific data removed, you can submit a request below. We respond within 30 days.
Delete your account
Submitting a full account deletion request will:
- Disable your DriveOps login within 30 days of a verified request.
- Remove your name, contact details, profile photo, and saved account preferences.
- Anonymise journey data tied to your account. Driver and vehicle identifiers are stripped; the resulting anonymous records are retained for emissions reporting and industry sustainability analytics.
- Retain financial records as required by UK tax law (HMRC requires VAT records to be kept for 6 years and company tax records for 7 years).
Account closure is irreversible. You will lose access to any productions you are part of and any data tied to your account.
Delete specific data without deleting your account
If you want specific data removed without closing your DriveOps account, use this form. We will respond within 30 days.